Privacy Policy

Effective Date: [05/09/2025]

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal details such as your name, email address, phone number, and postal address (when you fill out a form or place an order).
Payment details (processed securely by our payment provider — we do not store your card information).
Usage data such as your IP address, browser type, and how you use our website (collected via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

Process and fulfil your orders.
Respond to enquiries or requests submitted through our contact forms.
Improve our website, products, and customer experience.
Send relevant updates, offers, or newsletters (if you have opted in).
Comply with legal or regulatory obligations.

3. Cookies & Tracking

Our website uses cookies to improve functionality and provide a better browsing experience. Cookies help us understand how visitors use our site and allow us to tailor content accordingly. You can manage or disable cookies through your browser settings, though some features may not work properly without them.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your data only with trusted service providers, such as:

Payment processors.
Delivery and courier services.
IT and website hosting providers.

These partners are contractually obligated to protect your information and only use it for the purpose of providing their services.

5. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. Personal information is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy.

6. Your Rights

In line with GDPR (General Data Protection Regulation), you have the right to:

Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your data (subject to legal obligations).
Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: contact@fontanellasrestaurant.com